Account Representative (m/f), Gorakhpur in Gorakhpur, Uttar Pradesh

Your tasks:
- Performs updates of existing products to resolve systemic product issues and ensure optimal system functionality
- Respond to customer issues/complaints regarding product performance, by diagnosing reported problems, replacing product and demonstrating to customers that the reported problem has been resolved
- Perform site acceptance testing of our product to demonstrate operational performance consistent with product specifications and formal test procedures
- Participates in pre-installation site surveys to document cath lab layout in preparation for system installation
- Interfaces with and helps to coordinate partner product providers to facilitate a seamless, single solution product presentation to the customer
- Performs preventative maintenance of product on-site at existing customer?s facilities
Your skills:
- Superior electro-mechanical diagnostic and repair skills
- Degree in an electronic/mechanical discipline strongly preferred
- Effective written communication skills
- Technical skills including the ability to read technical specifications
- Effective and professional communication skills with the ability to interface with customer representatives
- 5years experience a Field Service Engineer in a technical customer service/field service role
Location
Gorakhpur
jobid82282
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