Telemarketing Sales Representative (m/f), Gorakhpur in Gorakhpur, Uttar Pradesh
Your tasks:
- Answer telephone calls from potential customers who have been solicited through advertisements
- Explain products or services and prices, and answer questions from customers
- Conduct client or market surveys in order to obtain information about potential customers
- Schedule appointments for sales representatives to meet with prospective customers or for customers to attend sales presentations
- Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation
- Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts
- Obtain names and telephone numbers of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations
- Obtain customer information such as name, address, and payment method, and enter orders into computers
- Record names, addresses, purchases, and reactions of prospects contacted
- Maintain records of contacts, accounts, and orders
- Adjust sales scripts to better target the needs and interests of specific individualsYour skills:
- Managing one's own time and the time of others
- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things
- Adjusting actions in relation to others' actions
- Monitoring/assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems
- Considering the relative costs and benefits of potential actions to choose the mostappropriate one
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times